| Problem | Cause | Workaround | |---------|-------|-------------| | “Device not found” | Firewall blocking UDP broadcast | Allow Amplus.exe and ports 5005-5007 in Windows Defender | | Video stutters on screen | Bitrate too high for controller | Re-encode video to 8-10 Mbps, 25 fps max | | Schedule disappears after power loss | Corrupted program.dat | Use “Send” instead of “Add to Schedule” for critical content | | Chinese text shows as boxes | Missing font mapping | Install a Chinese TTF font and select it in text properties | | USB connection drops | Driver conflict with CH340 serial chip | Reinstall CH340 driver from Amplus utility folder |
If you need to manage mobile forms and field data along with your display, check out Amplus Forms .
Check the Schedule box on any program to assign a specific playback window (e.g., Program 1 plays from 8:00 AM to 11:30 AM; Program 2 takes over from 11:31 AM to 9:00 PM). Amplus Led Display Software
Don't flash bright open signs in the middle of the night or run breakfast specials during dinner hours.
If prompted, allow the wizard to install communication port (COM port) drivers. These drivers are vital for your PC to detect the sign via a USB cable. 3. Initial Configuration: Setting Up Your Screen Parameters If prompted, allow the wizard to install communication
: Beyond text, the software allows for the creation of user-defined fonts, logos, icons, and animations. Dynamic Effects
: Never place Amplus-controlled displays on a public-facing network without a separate management VLAN and firewall rules. Initial Configuration: Setting Up Your Screen Parameters :
: Provides an overview of the hardware-software interaction for moving message signs.
: You can set leading and closing motion effects (e.g., scrolling or blinking) and adjust the "Display Stay" time for each frame. Publishing : After finalizing the design, click the
Used primarily for legacy systems or industrial setups requiring a direct COM port connection. 4. How to Create and Broadcast Content
Issue 3: Text Fits the Preview Screen but is Cut Off on the Sign