Even with the correct file, you might encounter issues. Here is how to fix the most common errors:

This is the most confusing part for IT pros. Here is the rule of thumb for crruntime-64bit-13-0-20.msi :

: As a cumulative update (Service Pack 20), it contains security patches and stability improvements over earlier 13.0.x versions .

This is a generic error that can have several root causes:

Software developers integrate Crystal Reports into corporate tools like Enterprise Resource Planning (ERP) engines, accounting applications, and inventory systems. To compile these applications, developers use the interactive designer inside Visual Studio.

At its core, this file is the (MSI) package for the SAP Crystal Reports Runtime Engine .

While the runtime is often free to redistribute for internal applications, you should check the latest SAP Crystal FAQ for specific commercial licensing rules.

This corresponds to Service Pack 20 (SP20) , a stable release often used with Visual Studio 2010 through 2015. Key Features and Benefits

is the installation package for the SAP Crystal Reports runtime engine for .NET Framework (64-bit) , specifically targeting version 13.0.20 .

Click on the column header to sort the list alphabetically. Scroll down until you see the files labeled with SP 20 .