Kbvmware S Article 78708 Free Updated Official
Community Insight: If the article seems outdated, check the comments section or the VMware community forums for "Community Corrected" steps. Conclusion
With the guest OS successfully patched, trigger your VMware Tools deployment:
Nevertheless, you can still access the official information for free through several reliable, legal methods:
VMware Knowledge Base article 78708 provides a free, manual solution for installing VMware Tools on legacy Windows 7 and Server 2008 R2 systems, which fail due to missing SHA-2 code-signing support. The fix requires manually installing Microsoft updates KB4474419 and KB4490628 to enable signature verification, allowing tools installation to proceed. For more details, visit Broadcom Community . VMware tools fail to install on Windows 7 Guest | Fusion kbvmware s article 78708 free
(or Update VMware Tools ) to virtually mount the windows.iso file inside the guest drive.
This error indicates that the new version of VMware Tools relies on a driver signed with a more modern security standard called SHA-2. The problem is that older, un-updated versions of Windows 7 and Windows Server 2008 R2 do not natively support SHA-2 code signatures.
: Leftover data from previous VCSA updates or installations. Community Insight: If the article seems outdated, check
A: Ensure you have installed both KB4490628 and KB4474419 and that you have rebooted after installing each one. You can also check the vminst.log file for specific error details. The log is typically found in the %TEMP% folder of your user profile on the Windows 7 VM.
Log Analysis: Check /var/log/vmkernel.log to see if the error codes match those mentioned in the article.
: Historical logs that haven't been rotated properly. For more details, visit Broadcom Community
To avoid recurring "disk space full" errors, consider the following maintenance steps:
Disclaimer: Information is based on VMware Tools release notes and knowledge base articles updated through 2024–2026.
: Before running any cleanup script, take a snapshot of your vCenter Server Appliance.
When trying to install or upgrade VMware Tools on older Windows systems, users may encounter the following error messages: