
is open in your Windows Firewall for inbound/outbound communication. Antivirus Exclusions:
The "Proxy Service" acts as a middleware gateway, handling authentication, license distribution, and job queuing. When this service stops, the server effectively becomes "offline" to the network, even if the core database or application server is technically functioning.
If the status is not "Running," right-click it and select . If it is already running, right-click and select Restart . Try launching NiceLabel again. 2. Check Service Log-On Credentials (Most Common Cause)
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Once the service shows a status of "Running," launch NiceLabel again to see if the error is resolved.
Click , then select Repair . This restores missing registry keys and service links. Check Event Viewer Logs If the service starts and then immediately stops: Open Event Viewer . Go to Windows Logs > Application .
Delete all files inside this folder to clear stuck print jobs. Restart the Windows service. Try restarting the NiceLabel Proxy Service 2017 . 5. Repair the NiceLabel Installation
Are you running a standalone workstation, or is this connected to a ?
Open the Windows Services manager ( services.msc ), locate the NiceLabel Proxy Service, and ensure the "Log On" credentials are correct. Re-entering the password often solves the "1069: Service did not start due to a logon failure" error.
: Add C:\Program Files\NiceLabel\ and C:\ProgramData\NiceLabel\ to your antivirus and Windows Defender exclusion lists.
: The cache or product configuration files used by the proxy service at startup have become unreadable.
If the service refuses to start or crashes immediately, the local license and configuration files are likely corrupted. Forcing NiceLabel to regenerate them usually fixes this. Close all NiceLabel applications.
Ensure the NiceLabel Support recommended folders and processes are whitelisted in your antivirus/firewall .