Corrupted settings in the AppData folder are the most frequent cause. Resetting them forces Ansys to create clean default files. SimuTech Group AnsysWBU.exe encountered a problem
Test graphics issues
References and further reading
The error message mentions a diagnostic file. While these are often difficult for users to read, they contain vital information for IT support.
Broken cache arrays within temporary %temp% and localized AppData structures. Corrupted settings in the AppData folder are the
Outdated or incompatible graphics card drivers (especially NVIDIA Quadro/GeForce) are the #1 cause of GUI crashes.
To minimize the likelihood of encountering the "Ansyswbuexe encountered a problem a diagnostic file has been written new" error: While these are often difficult for users to
This article explains what the message means, common causes, and a step‑by‑step guide to diagnose and fix the problem when Ansys Workbench (ansyswb.exe / ansyswbuexe) crashes and reports a diagnostic file was written.
Given that many crashes are graphics-related, systematically address this: To minimize the likelihood of encountering the "Ansyswbuexe