License Key Not Available Wincc Logging For Runtime Advanced Work Guide

Occasionally, Windows Firewall or third-party antivirus software blocks the communication between the Runtime process and the License Manager service.

If your application requires data logging/archiving, you must purchase and install the correct license key.

: You own a base license (e.g., WinCC Runtime Advanced 512 PowerTags) but did not purchase or install the standalone WinCC Logging for Runtime Advanced option package. Before purchasing or installing new licenses, verify if

Before purchasing or installing new licenses, verify if you actually need the Logging functionality.

Right-click the newly transferred license key and select (if required) or run a Check to ensure the status icon turns green. Step 4: Clear the Runtime Cache Before purchasing or installing new licenses

Temporary workarounds

If you have configured a "Data Log" or an "Alarm Log" in your TIA Portal project, the Runtime software will trigger a license check at startup and display this error if the key is missing. Required License Details Before purchasing or installing new licenses, verify if

Windows 10/11 的某些系统安全更新可能影响 Automation License Manager（ALM）的正常运行。在某些 Windows 11 更新（如 KB5058411）与 ALM 6.0 版本之间存在兼容性问题，导致许可证校验异常。此外，ALM 服务本身也可能因权限或损坏而未能正确启动。