You receive authentication errors or cannot access the Usage Insights portal.
Once the file is successfully downloaded to your local machine, handle it with care according to your enterprise security protocols.
Follow these steps to retrieve your .json registration key directly from the source.
For additional questions regarding Usage Insights, you can consult the Veritas Usage Insights FAQs. How To Download Veritas-customer-registration-key.json
Follow these steps to obtain your registration key file.
Select the option labeled , Keys , or Download Keys .
Is this for a or an existing setup that lost its connection? You receive authentication errors or cannot access the
Step 1: Access the Veritas Entitlement Management System (VEMS)
Navigate to the or the Veritas Smart Meter portal at https://taas.veritas.com.
: Navigate to the Veritas TaaS Portal or the Veritas NetInsights Portal. For additional questions regarding Usage Insights, you can
Click on the Accounts tab to request access to a corporate account, or contact your internal Veritas Account Administrator to invite your email address. 2. Button to Download JSON is Grayed Out
Click . Your browser will immediately download a file named Veritas-customer-registration-key.json (or a similar string appended with your unique customer ID). How to Use the Downloaded JSON File
How to Download Veritas-customer-registration-key.json Veritas software requires a valid customer registration key for product activation and licensing. This key is typically delivered as a JSON file named Veritas-customer-registration-key.json . It links your installed software to your Veritas account entitlements.