Log in to the Faronics Customer Center, or email the request file to activation@faronics.com . Upload the request file to receive the .res file.
On the "Activate Offline" screen, look for the section to upload the response:
1.0 Applicable Products: Deep Freeze Enterprise, Anti-Executable Enterprise, Faronics Insight (2021 builds) Target Audience: System Administrators, IT Security Teams, Air-Gapped Environment Managers apply offline activation response file from faronics 2021
Access to the Faronics Customer Center (recommended) or the ability to email activation@faronics.com . Phase 1: Create the Offline Activation Request File
The computer ID file (.cid) generated from your offline server. An internet-connected device to download the response file. Your valid Faronics 2021 license key. Step 1: Generate the Activation Request File Log in to the Faronics Customer Center, or
This is the most common error. It usually happens if the hardware configuration changed slightly between generating the request and applying the response, or if the file is corrupted.
Even with a correct process, issues can occur. Here are the most common problems when applying offline activation response files in Faronics 2021: Phase 1: Create the Offline Activation Request File
If you need to move the license, I can explain how to . If you are managing multiple machines, Manual Activation