Covers messages, contacts, and media files. ⚠️ The Reset Problem
If none of the above methods work, a is your final option. Please be aware, this will wipe your phone clean—all your apps, settings, contacts, photos (including those not in XHide), and everything else will be deleted . This will also remove the XHide password, but you will lose all your hidden data permanently if not backed up. Before you proceed, back up all important data to Google Drive, your PC, or an external SD card.
To ensure the security and integrity of the XHide password reset process, users should follow best practices, such as: xhide password reset
On your Infinix phone, locate the XHide app. If it's not on your home screen, you can try the following methods:
Note: You will need your Google account credentials to log back in after the reset due to Factory Reset Protection (FRP). Covers messages, contacts, and media files
⚠️ Depending on your specific firmware version, clearing the storage of the container app may isolate or delete un-synchronized files locked inside the vault. Use this step with caution if your data is not backed up. Method 5: Factory Reset (The Last Resort)
If you have forgotten your password on an Infinix device and are looking for a way to reset it (potentially referring to a "paper" or "reset" code), here is how you can regain access: 1. The Security Question Method This will also remove the XHide password, but
Store your vault PIN in a physical notebook or a secure cloud-based password manager.
[XHide Lockscreen] -> [Tap Forgot Password] -> [Select Reset via Brand ID Account] -> [Verify Cloud Password or SMS OTP] -> [Generate New Vault PIN]
If you cannot remember your security question and the master codes fail, a factory reset is the final option.
: Copy these files to a safe public directory (like Documents) and manually rename the file extensions back to their original formats (e.g., .jpg , .mp4 ) to view them without XHide. 5. What to Avoid