Switching a recording template to "Event" on older iVMS-4200 PC-NVR versions that may not support event-based storage protocols.
: Ensure the camera model is explicitly a PTZ camera. Fixed lenses will always return Error 23 if PTZ commands are sent. 2. Adjust iVMS-4200 Stream Settings
[iVMS-4200 Client Software] ──(Request: Smart Playback/VCA)──> [HCNetSDK.dll Engine] │ [Error Code 23: Not Supported] <──(Hardware Lacks VCA Chips)────────────┘ 1. iVMS-4200 Storage Server Template Misconfigurations
When the software throws , it translates directly to an unsupported search feature or missing VCA capabilities . hikvision error code hcnetsdkdll 23 verified
Error 23 = NET_DVR_USER_VERIFY_ERROR . But if you get a different numeric error after calling this, check the official NET_DVR_GetErrorMsg() output.
: If iVMS-4200 continues to show this error while changing settings, try using the Hikvision Batch Configuration Tool or the camera's web interface directly.
If the device has reached its connection limit, a simple reboot will clear all connections. Switching a recording template to "Event" on older
The device communication library ( HCNetSDK.dll ) attempted to execute a command that the end-device returned as "not supported". Common Triggers
If you use Hikvision’s , SDK , or any custom software that relies on HCNetSDK.dll , you may encounter Error Code 23 — sometimes accompanied by the message “Verified Failed” or “Authentication failed.”
strcpy(loginInfo.sDeviceAddress, "192.168.1.100"); loginInfo.wPort = 8000; strcpy(loginInfo.sUserName, "admin"); strcpy(loginInfo.sPassword, "your_password"); loginInfo.bUseAsynLogin = 0; // synchronous But if you get a different numeric error
Hikvision is a well-known brand in the security camera industry, providing a wide range of products and solutions for surveillance and video recording. However, like any other software or hardware, Hikvision devices and software can also encounter errors and issues. One such error that users may come across is the "HCNetSDK.dll 23 verified" error. In this write-up, we will explore what this error means, its possible causes, and provide troubleshooting steps to resolve it.
: If the error occurs during playback, ensure you are not using a recording template like "Event" on a storage server that only supports continuous recording.
int main() NET_DVR_Init(); NET_DVR_SetConnectTime(2000, 1);
: Trying to change video resolutions or frame rates to values that the hardware cannot handle ( How to Fix Error 23
Re-enter the and Password manually to ensure no hidden spaces or old saved data are interfering [3]. 3. Check for IP Conflicts or Auto-Login