By activating your new Secure Key, you take a proactive step in defending your financial assets. Whether choosing the physical key for familiarity or the Digital Secure Key for superior convenience, ensuring your device is active is the best way to keep your banking experience seamless and secure.
Verify the 10-digit serial number on the back of the device. hsbc activate new secure key better
Have your physical Secure Key or your current log-in passwords ready. Activation Steps By activating your new Secure Key, you take
: Verify that your mobile number matches the country code on file. Wait two minutes before requesting a retry, or contact customer service to update your contact details. Have your physical Secure Key or your current
Once finished, your physical key will be deactivated automatically. 📟 Physical Secure Key (Device)
: Open the app and log on with your existing username and password.
Upgrading to a new, modern Secure Key—specifically the within the HSBC Mobile App—offers significant advantages over older, physical methods: